La nana

She's going a bit crazy. The house is her turf; and she knows how to take advantage of it. She will lock you out if she can, so pocket a spare key. Raquel! Let me in!

An amusing study of human territoriality and the limitations of one's ability to control what is thought as a possessed environment, the film explores irrational behaviors that can be remedied by tenderness and patience.

This Chilean film is among the best foreign origin films of the year. Sad, funny, charming and unpredictable. Nice job, Sebastian Silva. Catalina Saaverda is brilliant as the somewhat disturbed maid, Raquel. The film offers us just a glimpse at Chile; which looks like a nice place.

I just saw this at the Sydney Film Festival and enjoyed it very much. An up close and personal drama with nice comic moments about a live in housekeeper who works for wealthy family in Santiago. Catalina Saavedra in the lead role delivers a very strong performance as the shy and emotionally distant maid who literally doesn't have a life besides her role within the house.

There are some really fine scenes throughout this film as we slowly get to know the family and obviously Raquel the maid. I liked the fact that the family did not treat her like dirt and knew her value to the household.

A small character driven film with a warm heart and realistic touches. It was also nice to see the Director and Lead Actress (Sebastian Silva and Catalina Saavedra) live after the screening for Q & A's with the appreciative audience.

As a child growing up with a parent in the Domestic Service Industry, this movie was very touching and comical at the same time. So much of what happens when the family is not around and the house staff dynamics are well portrayed here. The difference is the cultural nuances that made this film so great. Some of subjects areas caught on film would never really be seen in North America Cinema.

The family dynamics portrayed in the film is also very interesting. The movie has some documentary style camera angles but it is very much a look in at one persons life.

I recommend this movie.

Welcome to Raquel's world. She is a maid for an upper middle class family in Santiago, Chile, that has been with them for twenty years of joyless existence. Raquel is a loner showing signs of fatigue as her work never stops. She is up and running the household for Pilar, who certainly appreciates her work, as witnessed at the beginning of the story when she gathers her clan to celebrate Raquel's birthday. Raquel gets along well with all the family members with the exception of the older daughter, who can't explain the animosity she gets from the maid. Part of the problem appears to be the way Raquel perceives the girl to be pretty and full of life, while hers is going away fast. Other than being with this family, she has no life of her own.

Pilar decides to hire someone else to help Raquel with her demanding job. She is still going to be in charge, but that way, Pilar figures, it will give the maid some badly needed rest. Unfortunately, Raquel clashes with two of the prospective would-be-helpers, a young Peruvian girl, and an older woman, who tells Raquel not to love these people too much because they really don't appreciate what she does for the family. In both cases, Raquel ends up locking them out of the house and they get fed up. When Lucy, the third assistant, is hired, she proves to be a perfect foil to Raquel's objections. Lucy is a no-nonsense woman who really sees Raquel for what she; Lucy realizes that under the tough exterior, there is a good person waiting to emerge with the right kind of approach. Soon they end up striking a good working relationship and even traveling for the Christmas holidays to Lucy's parents home in the country.

Sebastian Silva, co-wrote and directed this Chilean film that has proved to be a favorite in the festivals where it has been shown. The film works because Mr. Silva knows well the intricacies of life with a housekeeper, something that in other countries is a rarity. The director had worked with some of the actors in the cast in his first film "La vida me mata". He shoots the film using a lot of close ups that shows plainly the emotions going on with the characters he presents us.

The best thing in the film is Catalina Saavedra, who as Raquel runs away with the picture. She is charismatic and even her mean spirited attitude toward the others can be explained in the way she measures herself against the rest of the family. Claudia Celedon has some good moments as Pilar, the lady of the house. Mariana Oyola is also effective as Lucy, the only one that really understood what the trouble was with Raquel.

An enjoyable film thanks to Mr. Silva and Ms. Saavedra.

Sebastián Silva concocts a film that would have tickled Freud…and Karl Marx too. Without much of a heavy hand, the perils of the class system create an unusual tension for modern American audiences. We see the "suffering" of a domestic worker, Raquel. But with the current controversy of Latin American domestic workers in the U.S. as well as North American movies audiences programmed to unhappy oddballs pulling out the automatic weapons to exact revenge expectations the film sets-up are not ever realized. This is a character study of a woman, played with convincing and unnerving power by Catalina Saavedra, who has no emotional life outside the family she serves. They don't abuse her, but they have no understanding of her deep attachment to them, and we enter the story as things begin to fray.

Raquel is moody and has resorted to passive-aggressive behavior in dealing with the family. It's her birthday and she won't come into the party prepared for her because, she says, she's embarrassed. In fact, she's in control of everyone. It's a natural outcome of long-time maladjusted servitude where domestics are privy to the most intimate knowledge of family life, often knowing "secrets" about one family member that others don't know. But Raquel is near breaking because no one has ever considered her own emotional needs and unconsciously, she senses, "Life is short." Sensing the need for some kind of change, the mother decides to employ a second domestic to "help" Raquel, and the stage is set for high drama. Raquel takes offense that she's considered inadequate, but she too hasn't a clue as to what's ailing her. It takes several assistants before someone arrives and recognizes the needs that Raquel has been not only been deprived of, but also she's deprived herself. This second maid, Lucy, played with terrific abandon by Mariana Loyola is the key to the film. Lucy is everything the rest of characters aren't. She's fulfilled and happy. She knows herself and if something's lacking, she calls it out.

What's surprising is the filmmaker trusts the characters and doesn't pander to the audience's need for farce or melodrama. A scene where a frustrated second maid is locked out of the house by Raquel and winds up climbing a trellis to reenter seems perfectly natural. And while the emotional "breakthoughs" that Raquel will or won't make are modest, and there's no overt revolution by the domestics here, the change in Raquel from the beginning of the film to the final scene is substantial and beautifully played by Saavedra. Whether American audiences can stick with the modest goals that Sebastián Silva sets up is questionable, but the charm he finds in such a bleak situation is rare and always enjoyable.