John Douglas(VII)

Head of the FBI's Investigative Support Unit - the team that tackles the most baffling and senseless of unsolved violent crimes. He was the model for the Jack Crawford character in El silencio de los inocentes (1991).

I have conducted interviews with serial killers where I've felt that had this person been raised in the right environment, they wouldn't have turned out the way they did. However, I don't excuse behavior once they have perpetrated a violent crime. I know from my research that they basically have no remorse for what they have done, that they do know right from wrong, and that at the time that they committed the crime they were making choices. My empathy is for the victims of these violent offenders who we seem to forget as years go by. ... I often feel the perpetrators are not punished strongly enough. I discount the notion of rehabilitation for any of them.