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Hard to watch if you are an intelligent, educated person, because you can't believe anyone could be so stupid as to believe they have the authority to strip search a fast food employee EVER under ANY circumstances unless they are cops. But these - uneducated, credulous, fearful - are precisely the "right" people to target if you want to scare them into heinous acts. Show is VERY slow paced, as these shows always are, stretching a one hour show into three hours. You have to give the culprit credit for his cunning, although you also have to realize what a pathetic worm he is that THIS is the way he has to get his kicks. Moral? We need to - NEED TO - educate our populace better. We need to value education in this country.

I hate to admit that when I first heard this story in passing years ago I found the unbelievable gullibility hilarious. I didn't know all the details and hadn't heard the human stories.

This sick, twisted person preyed upon people's respect for authority (which shouldn't be a bad thing) as well as their desire to help and prove their honesty.

I am a pretty cynical person and I went in thinking I would end up laughing at these people. It truly isn't funny.

The perpetrator should spend the rest of his life doing serious hard time. A prank isn't funny unless no one is hurt. I can't believe McDonald's didn't do more to warn managers and employees. That defense attorney is almost as bad as the perpetrator.

Kudos to the dedicated cops determined to crack this case.

I'll try my best avoiding the spoilers but I have to say that this story is indeed telling. I understand that law enforcement in United States is (and has to be) taken very seriously but still, one may not blindly follow everything a guy, acting as a police officer, say over the phone. Especially, when what he says is absurd beyond doubt, and obviously criminal. Managers who complied were either intelectually challenged, thought they need to protect the company and their jobs even if it took to treat an employee inhumanely - or - they simply wanted to believe, or pretended to believe they have a credible get-out-of-jail explanation to commit sexual assault which they have dearly enjoyed. And the most intriguing question of all - why make a three episode document with such outcome, when it was perfectly clear, that most questions cannot be answered?

I've a had a lot of people tell me I'm too harsh on the people who fell for this scam...then they go on to say that "I would have fallen for it ...being intimidated by a cop on the phone."

Half-right: I may have started out believing it, but as soon as they started a strip search I would have said "get down here and do it yourself."

It's a very well done documentary, and MacDonalds does deserve a huge share of the blame for this, but that Boston cop made a really stupid tactical error (you'll see.)

Either way, very sad that there are people this stupid and this irresponsible and they are largely to blame for this whole sordid affair.

The "I was brought up to respect authority" excuse doesn't work here, not when the person is on the phone and not a physical threat.

The final verdict of the perp was a fitting way to tell the people of this country: smarten up, morons or else worse will happen.

Wasn't too hooked on watching this at first. I was thinking what's the worst that could happen from a prank phone call? The story is incredibly sad and dark. The fact that this person did this with the idea that it wouldn't come back to them is horrible and disturbing.

The aftermath is basically a blame game and it gets pretty toxic. It all started with one individual's cruelty snowballing into innocent victims and their supervisors not being able to distinguish right from wrong. The domino effect leaves some with traumatic experiences and ruins the lives of suckers who do not think twice.

I always love Netflix docs, and while this is no exception, it breaks my heart to watch people being preyed on.