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Three young women seek love, success and fulfillment in Oslo, Norway.

Season 1: Selma lives with her strict foster mother, and misses her real family. She discovers a new world which changes her life. Season 2: We meet Noah, a boy whose mother is very sick. He finds hope in Snøfall.

Nine year old Carlos lives in Fogo in Cape Verde with his poor grandmother and some relatives, while his mother has gone to rich Norway to earn money to build a house for them in Fogo. But Carlos is impatiently awaiting his mother.

Elise realizes she needs to get her life in order now that she's stuck in Norway. Alex is struggling with her self-confidence during the last tryouts. Nenne realizes she must act in untraditional ways if she is to get help with her book.

Elise and Anders are attempting to live together. Alex gets some bad news but is able to confide in Kimmo. Not by her own choosing, Nenne becomes involved in a personal drama.

The girls receive an unexpected invitation to a cabin trip. They grab this opportunity to get away from their problems.

Elise is trying to put the complicated relationship with Anders behind her, but is choosing a poor strategy. Alex gets a job she might have been wise to turn down. Nennes deadline is drawing closer fast.

Elise's sister is getting married, and everyone is doing what they can to keep lies, secrets and ice fronts in check. Alex gets the full responsibility for food serving when Nenne fails to show up.

We get to know Selma, a nine-year-old orphan who lives in Oslo with her stern caretaker Ruth, and who most of all wants a family; in Snøfall, an isolated village in the arctic, we meet some of its inhabitants, like the reigning Santa Claus.

When Ruth unexpectedly inherits a bookshop, Selma is overjoyed. Ruth is however not as fond of the idea; Selma also befriends new neighbor and classmate Håkon, who believes in Santa Claus.

Julius hears from the Oracle and is told who the new Santa Apprentice is; Ruth wants to sell the bookshop; Julius tells the class about Darkness, a forbidden part of the garden; Ruth is told child care has found a new foster home for Selma.

Julius receives Selma's letter and wonders if she may be Albin's daughter, and thereby his granddaughter; Selma and Ruth have a huge fight about the bookshop.

Upon hearing that Selma might be the new apprentice, Winter panics and invites her to dinner to see if she knows anything about it; Ruth doesn't know what to do with Casper; Selma bonds with Pil while looking for Julius.

Selma walks out in the arctic, looking for a light at the end of the tunnel; Ruth is back home, upset and thinking Selma has been sent to a new foster home without her being notified; Winter gets a huge surprise.

After being denied the apprentice job, Winter is drawn towards Darkness, where he intends to be filled with evil; Selma gets to know Julius.

Julius is gone when Selma wakes up and is nowhere to be found; Selma also meets Pil, who persuades her to come to Santa school, but she gets a little overwhelmed; Håkon begins his mission to get Ruth to keep the bookshop.

Frida bonds with Selma while showing her around in Snøfall; Winter steps in as caretaker in Julius's absence.

When Winter changes the annual Christmas party into a meeting for adults only, Selma and Pil decide to sneak in, so they can learn who the new apprentice is.

Winter places Julius's Santa hat outside the town for someone to find, so the people will falsely start to believe Julius really has retired; Ruth tries to find meaning in the letter that Selma sent her.

Winter tries to convince the people that Julius has really stepped down as Santa; the annual Snøfall snowball battle is here, and the kids are really excited.

After having a huge fight with Frida and Hjerterud, Selma feels lonely and wants to leave Snøfall, but Pil tries to convince her to stay; Winter is officially declared as the new Santa Claus.

Winter creates a bunch of new rules in Snøfall to get the calm and order he wants, and declares an official cleaning day; Selma decides to make up with Frida, but it proves harder than expected.

Selma, Pil and Frida seek to find out who Julius's "secret friend in the garden" might be; Håkon tries to get other children to leave letters in his Santa mailbox, a solution that could benefit both him and Ruth.

Selma, Pil and Frida sneak into the garden to look for Julius's secret friend; Winter is frustrated when people don't follow his new rules; in Ruth's bookshop, new customers are streaming in, and the letters in the Santa mailbox are gone.

Selma, Pil and Frida sneak out at night to look for the night birds that Trixter told them about; Håkon's father drops by the bookshop to see the new book and Santa letter business for himself.