[go: up one dir, main page]
Meet Guides and Surveys, our newest solution for targeted in-app guidance and feedback.

Better data. Better digital experiences.

Build better digital products with insights from always-on AI-agent analysts.

Get a demoWatch the video
hero

The most trusted name in behavioral data analytics

  • fs-customer-logo-duolingo-png-white
  • zipcar-logo
Our Products

Unlock the power of behavioral data

Customer Journey

Uncover digital behaviors to remove friction and improve user experience.

Fullstory Analytics →

Employee Experience

Improve workflows that shape your employees' experience.

Fullstory Workforce →

Data Activation

Activate your data to create personalized user experiences.

Fullstory Anywhere →

Check out our product tours

See Fullstory in action. Watch a quick tour to discover how our products turn insight into impact.

Watch a tour
Check out our product tours
comprehensive VIDEO product tours now AVAILABLE! START NOW
How it works

Get the full power of AI-driven insights and automations.

Fullcapture Image

Fullcapture pill icon

Trusted behavioral data, built for privacy and scale

Fullcapture delivers a complete, privacy-first record of every interaction, so teams can move faster, make smarter decisions, and build AI on a foundation they can trust.

Learn more about Fullcapture →

storyai visual

story-ai-pill

Answers based on behavior, not assumptions

Get clear, accurate answers to the questions that move your business forward. StoryAI turns behavioral data into insights you can trust, so teams spend less time digging and more time deciding.

Learn more about StoryAI →

Guides and SurveysGuides and Surveys

Guides & Surveys pill icon

Where insight becomes impact

Guides and Surveys helps teams deliver in-product guidance like product tours, collect contextual feedback with NPS and surveys, and validate improvements so changes actually move the experience forward.

Learn more about Guides and Surveys →

Solutions

Intelligence built for every industry

stock-photo-young-asian-woman-tourist-using-mobile-phone-booking-hotel-or-online-shopping-during-travel-at-2248262605 3stock-photo-young-asian-woman-tourist-using-mobile-phone-booking-hotel-or-online-shopping-during-travel-at-2248262605 3
Fix cart and checkout friction that costs sales.Make A/B tests boost sales, not break them.Give support the context to help shoppers fast.
Travel - Woman checking phone in an airportTravel - Woman checking phone in an airport
Keep bookings flowing by removing friction.Connect every step of the cross-channel journey.Protect loyalty and trust, preventing fraud.
Gaming - man excited on phoneGaming - man excited on phone
Proactively support high-value players.Mitigate risk using real-time fraud signals.Simplify responsible gambling compliance.
SaaS - Man checking laptopSaaS - Man checking laptop
Win new customers by fixing sign-up friction.Grow existing customers by boosting adoption.Retain loyal customers by resolving issues faster.
Food & Bev - phone displaying food deliveryFood & Bev - phone displaying food delivery
Fix checkout friction and abandoned orders.Cut repeat tickets with real session context.Safeguard loyalty programs and prevent fraud.
FinServ - phone showing mobile bankingFinServ - phone showing mobile banking
Deflect tickets by signaling friction early.Drive loyalty with personalized experiences.Strengthen digital trust and prevent fraud.
ChipotleChipotle
Chipotle reclaims over 71% of lost revenue

Chipotle reclaims over 71% of lost revenue

Read their story
PizzahutPizzahut
Pizza Hut increases total transactions by 6.5%

Pizza Hut increases total transactions by 6.5%

Read their story
finicityfinicity
Finicity increases funnel conversions by 15%

Finicity increases funnel conversions by 15%

Read their story
yankeeyankee
YankeeCandle identifies 100+ opportunities across journeys

YankeeCandle identifies 100+ opportunities across journeys

Read their story
vividseatsvividseats
VividSeats saved 10K conversions per error thanks to faster detection and fixes

VividSeats saved 10K conversions per error thanks to faster detection and fixes

Read their story
ServiceTitanServiceTitan
ServiceTitan saved 100+ hours with using Fullstory’s tools

ServiceTitan saved 100+ hours with using Fullstory’s tools

Read their story
addison leeaddison lee
Addison Lee see 80% reduction in booking time

Addison Lee see 80% reduction in booking time

Read their story
tbctbc
TBC increases conversation rate by 145%

TBC increases conversation rate by 145%

Read their story

Stop chasing answers. Ask StoryAI.

Ask StoryAI draws from complete Fullcapture data, understands your goals and role, and surfaces the insights you need to make an impact.

Learn more ➜

Additional resources

StoryAI (2)StoryAI (2)
Powerful AI that’s built in, not bolted on

AI isn’t just an add-on—it’s the future of behavioral data. See how Fullstory’s StoryAI delivers real insights, not just reports.

Read the blog
Benchmark-Report (2)Benchmark-Report (2)
2025 Benchmark Report
Visit Insight Springs for digital trends across 14B sessions

Unlock customer experience insights from over 14 billion user sessions across major industries to optimize product, mobile, and user journeys.

Experience the report
Anywhere-Activation-blogAnywhere-Activation-blog
Act the instant your users do: Introducing Fullstory Anywhere: Activation

Fullstory Anywhere: Activation empowers technical solution owners to deliver personalized digital experiences by acting on real-time user behavior.

Read the blog