AppleCare offers one-stop support and service for all of your Apple products — from the people who know them best. Get easy, fast repairs for accidents like drops and spills. A replacement battery when yours drops below 80% capacity. And priority care with just a chat, call, or tap.1
Get coverage
AppleCare
Benefits
Covered from every angle.
AppleCare offers peace of mind for all your devices, with coverage inside and out.2, 3
-
Turn to us when accidents happen.
Stay protected through life’s ups, downs, and even drops. Get quick, Apple-certified repairs — many issues can be resolved in the same day.4, 5
-
Stay above water with liquid damage coverage.
Liquid damage is covered as part of accidental damage protection. So now you won’t have to stress over spills and splashes.
-
Extended coverage, built-in.
AppleCare covers battery replacements at no extra charge if the capacity drops below 80 percent. Plans also include extended warranty coverage in the case of any hardware issues.
-
Connect with an expert at any time.
Get answers to your questions and support for all your hardware and software needs. Contact us via text, the Apple Support app, or phone, online, or in person at the Apple Store.
Plans
Peace of mind in every plan.
Enjoy great coverage for the products you love.
AppleCare+
Cover your iPhone.
- Unlimited repairs for accidents like drops and spills
- Battery replacements at no extra charge
- Priority support from Apple experts
Pricing for all iPhone models.
AppleCare+
| Models | 2 yrs |
|---|---|
| iPhone 16e | |
| iPhone 17, iPhone 16 | |
| iPhone 16 Plus | |
| iPhone Air, iPhone 17 Pro, iPhone 17 Pro Max |
For applicable service fees, see Terms and Conditions.
iPhone repairs made easy.
AppleCare+ offers quick and convenient repair options with low service fees.4
Same-day service
Get repairs as soon as the same day at the Apple Store or with an Apple Authorized Service Provider.
Repairs for damaged screens or back glass
Damaged displays, back glass, or Ceramic Shield can be repaired as often as you need for a low fee — often in the same day.7
HK$228 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$788 service fee
Replacement battery service
If your iPhone battery holds less than 80 percent of the original capacity, it’s covered.
No additional fee
AppleCare+
Cover your Mac.
- Unlimited repairs for accidents like drops and spills
- Battery replacements at no extra charge
- Priority support from Apple experts
Pricing for all
Mac models.
AppleCare+
| Models | 3 yrs |
|---|---|
| Mac mini | |
| Mac Studio | |
| iMac | |
| MacBook Air 13-inch | |
| MacBook Air 15-inch | |
| MacBook Pro 14-inch | |
| MacBook Pro 16-inch | |
| Mac Pro |
For applicable service fees, see Terms and Conditions.
Mac repairs made easy.
AppleCare+ offers quick and convenient repair options with low service fees.4
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorized Service Providers worldwide.
Onsite service
For extended warranty claims, we’ll send a technician to you or have a courier pick up your Mac desktop for service.
Repairs for damaged screens or external enclosures
Damaged screens or external enclosures can be repaired as many times as you need for a low fee.
HK$799 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$2,299 service fee
Replacement battery service
If your Mac battery holds less than 80 percent of the original capacity, it’s covered.
No additional fee
AppleCare+
Cover your display.
- Unlimited repairs for accidents like drops and spills
- Apple-certified repairs using genuine Apple parts
- Priority support from Apple experts
Pricing for all display models.
AppleCare+
| Models | 3 yrs |
|---|---|
| Apple Studio Display | |
| Pro Display XDR |
For applicable service fees, see Terms and Conditions.
Display repairs made easy.
AppleCare+ offers quick and convenient repair options with low service fees.4
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorized Service Providers worldwide.
Onsite service
For extended warranty claims, we’ll send a technician to you or have a courier pick up your Display for service.
Repairs for damaged screens or external enclosures
Damaged screens or external enclosures can be repaired as many times as you need for a low fee.
HK$799 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$2,299 service fee
AppleCare+
Cover your iPad.
- Unlimited repairs for accidents like drops and spills
- Battery replacements at no extra charge
- Priority support from Apple experts
Pricing for all iPad models.
AppleCare+
| Models | 2 yrs |
|---|---|
| iPad, iPad mini | |
| iPad Air 11-inch (M3) | |
| iPad Air 13-inch (M3) | |
| iPad Pro 11-inch (M4) | |
| iPad Pro 13-inch (M4) |
For applicable service fees, see Terms and Conditions.
iPad repairs made easy.
AppleCare+ offers quick and convenient repair options with low service fees.4
Express Replacement Service
Request a replacement iPad, and we’ll ship it to you so you don’t have to wait for a repair.6
Repairs for damaged screens
Damaged screens can be repaired as often as you need for a low fee — often in the same day.
HK$228 service fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$788 service fee
Replacements for iPad accessories
Damaged iPad accessories like Apple Pencil or an Apple-branded keyboard can be replaced for a small fee.
HK$228 service fee
Replacement battery service
If your iPad battery holds less than 80 percent of the original capacity, it’s covered.
No additional fee
AppleCare+
Cover your Apple Watch.
- Unlimited repairs for accidents like drops and spills
- Battery replacements at no extra charge
- Priority support from Apple experts
Pricing for all Apple Watch models.
AppleCare+
| Models | 2 yrs | 3 yrs |
|---|---|---|
| Apple Watch SE | — |
|
| Apple Watch Series 11 | — |
|
| Apple Watch Ultra 3 | — |
|
| Apple Watch Hermès | — |
|
| Apple Watch Hermès Ultra | — |
For applicable service fees, see Terms and Conditions.
Apple Watch repairs made easy.
AppleCare+ offers quick and convenient repair options with low service fees.4
Express Replacement Service
Request a replacement Apple Watch, and we’ll ship it to you so you don’t have to wait for a repair.6
Repairs for accidental damage
Accidents like liquid damage are covered, anytime you need, with a flat fee.
Starting at HK$548
Replacement battery service
If your Apple Watch battery holds less than 80 percent of the original capacity, it’s covered.
No additional fee
AppleCare+
Cover your Apple Vision Pro.
- Unlimited repairs for accidents like drops and spills
- Battery replacements at no extra charge
- Priority support from Apple experts
Pricing for Apple Vision Pro.
AppleCare+
| Models | 2 yrs |
|---|---|
| Apple Vision Pro |
For applicable service fees, see Terms and Conditions.
Apple Vision Pro repairs made easy.
AppleCare+ offers quick and convenient repair options with low service fees.4
Express Replacement Service
Request a replacement Apple Vision Pro, and we’ll ship it to you so you don’t have to wait for a repair.6
Repairs for accidental damage
Accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$2,299 service fee
Replacements for Apple Vision Pro accessories
Damaged Apple Vision Pro accessories like head bands and Light Seals can be replaced for a small fee.
HK$229 service fee
Replacement battery service
If your Apple Vision Pro battery holds less than 80 percent of the original capacity, it’s covered.
No additional fee
Carry-in repairs
Service and support is available in person at an Apple Store.
AppleCare+
Cover your headphones.
- Unlimited repairs for accidents like drops and spills
- Battery replacements at no extra charge
- Priority support from Apple experts
Pricing for all headphone models.
AppleCare+
| Models | 2 yrs |
|---|---|
| AirPods 4, Beats | |
| AirPods Pro 3 | |
| AirPods Max |
For applicable service fees, see Terms and Conditions.
Headphone repairs made easy.
AppleCare+ offers quick and convenient repair options with low service fees.4
Express Replacement Service
Request replacement headphones, and we’ll ship them to you so you don’t have to wait for a repair.6
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorized Service Providers worldwide.
Repairs for accidental damage
Accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$229 service fee
Replacement battery service
If your battery holds less than 80 percent of the original capacity, it’s covered.
No additional fee
AppleCare+
Cover your Apple TV.
- Unlimited repairs for accidents like drops and spills
- Express Replacement Service
- Priority support from Apple experts
Pricing for Apple TV
AppleCare+
| Models | 3 yrs |
|---|---|
| Apple TV |
For applicable service fees, see Terms and Conditions.
Apple TV repairs made easy.
AppleCare+ offers quick and convenient repair options with low service fees.4
Express Replacement Service
Request a replacement Apple TV, and we’ll ship it to you so you don’t have to wait for a repair.6
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorized Service Providers worldwide.
Repairs for accidental damage
Accidents like liquid damage are covered, anytime you need, with a flat fee.
HK$115 service fee
AppleCare+
Cover your HomePod.
- Unlimited repairs for accidents like drops and spills
- Express Replacement Service
- Priority support from Apple experts
Pricing for all HomePod models.
AppleCare+
| Models | 2 yrs |
|---|---|
| HomePod mini | |
| HomePod |
For applicable service fees, see Terms and Conditions.
HomePod repairs made easy.
AppleCare+ offers quick and convenient repair options with low service fees.4
Express Replacement Service
Request a replacement HomePod, and we’ll ship it to you so you don’t have to wait for a repair.6
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorized Service Providers worldwide.
Repairs for accidental damage
Accidents like liquid damage are covered, anytime you need, with a flat fee.
Starting at HK$115
Carry-in repairs
Service and support is available in person at an Apple Store or Apple Authorized Service Provider.
Questions? Answers.
Most Apple products come with one year of hardware coverage through the limited warranty. AppleCare plans extend that hardware coverage and provide additional features like accidental damage protection and priority support.
You can start an AppleCare+ plan when buying a new product with Apple in person, online, or through the Apple Store app. For 60 days after a new Apple purchase, you can get a new plan through the Settings app on your iPhone, iPad, or Mac.
When you protect your iPad with an AppleCare+ or AppleCare One plan, you’ll get coverage for accidental damage for one Apple Pencil and one Apple‑branded iPad keyboard. Both plans also cover any in-box cables and power adapters that came with your covered Apple product.
You can get your device repaired a few different ways. You can bring it in to an Apple Store or any of the over 5,000 Apple Authorized Service Providers. Start a repair by visiting support.apple.com/en-hk/repair, downloading the Apple Support app, or calling (852) 2112-0099.
It depends on your product and the type of repair. Same-day service is available for iPhone in most major metropolitan areas. For most other products, we offer Express Replacement Service, where we’ll send you a device so you don’t have to wait for a repair. For all available service options, please visit support.apple.com/en-hk/repair.