About
I catalyze transformation as an expert on disruptive transformation strategy and leadership. I'm an entrepreneur and NY Times bestselling author and have seen business, society, and the world undergo seismic changes. My work includes writing books, speaking, advising, and coaching companies and their leaders and I've worked with 14 of the Dow Jones 30 companies.
I help leaders and their organizations in three ways:
1) Research, Writing, and Streaming: I share my research and thinking through books and articles. I stream weekly here on LinkedIn, usually Tuesday at 9 am PST. I research and develop strategies for disruptive innovation, leadership in challenging times, and the impact of generative AI on the future of work. I was named one of LinkedIn's Top 10 Voices on Company Culture in 2022.
2) Speaking and Workshops: From conference keynotes to intimate executive gatherings, my speeches and workshops educate and identify specific actions people can take to start making the future a reality today. Peppered with relevant examples, I tailor the content for every audience. I love creating "a-ha" moments when the audience sees what is possible in the future and has the confidence to take the next step. I specifically emphasize the importance of relationships, empathy, and wisdom in leadership and transformation. Partial client list and appearances include Adobe, Banfield, Cloudera, Coty, Genesys, KPMG, Novartis, Oracle, Providence Health, SAP, SxSW, TED, Tony Robbins, US Navy, Verizon, Workplace from Meta, World Business Forum, and the World Economic Forum.
3) Advisory and coaching. I take on a few select advisory and coaching clients a year, typically on a retainer basis. My advisory work addresses specific transformation challenges facing an organization, from shifting strategic focus to driving culture change. In my coaching, I work with people who are already great leaders and support them in leading disruptive, transformative change using a stakeholder-centered coaching approach developed by Marshall Goldsmith. Clients have included: Adobe, IBM, Microsoft, Southwest Airlines,
Courses by Charlene
Articles by Charlene
Activity
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Ten years ago, I wrote the roadmap for AI transformation. I just didn’t know it then. Back in 2016, I made a list of the priorities that…
Ten years ago, I wrote the roadmap for AI transformation. I just didn’t know it then. Back in 2016, I made a list of the priorities that…
Shared by Charlene Li
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Do any of these sound familiar? 💬 "We're not ready for AI yet." 💬 "Let's wait and see what happens." 💬 "It's too risky right now." Every AI…
Do any of these sound familiar? 💬 "We're not ready for AI yet." 💬 "Let's wait and see what happens." 💬 "It's too risky right now." Every AI…
Posted by Charlene Li
Experience
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LinkedIn Top Voices
LinkedIn
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YPO
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Founder & Senior Fellow
Altimeter, a Prophet Company
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Founder & CEO
Altimeter Group
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Forrester Research
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Consultant
Monitor Company
Education
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Harvard University
AB Social Studies
Activities and Societies: Varsity Sailing, Crimson Key, Model UN, International Relations Council, Theater
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Cranbrook Schools
High School Diploma
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Volunteer Experience
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Mentor
SEO (Sponsors for Educational Opportunity)
- Present 7 years 2 months
Education
I mentor a junior attending a San Francisco public high school who will be the first in her family to attend college.
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Elected Board Member, Harvard Alumni Association
Harvard University
- 2 years 10 months
Education
Elected to the Alumni Association Board of Directors by Harvard University alumni. Focused on the digital engagement of alumni, working closely with the Chief Digital Officer of Harvard University. Also worked on digital engagement with the Board of Overseers.
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Advisory Board Member
The Poynter Institute
- 3 years 1 month
Served on the advisory board for The Poynter Institute. Focused on how Poynter should adjust its activities with the digitization of journalism.
The Poynter Institute is a global leader in journalism. It is the world’s leading instructor, innovator, convener and resource for anyone who aspires to engage and inform citizens in 21st Century democracies. -
Global Advisory Council Member
World Economic Forum
- 3 years 1 month
Member of the New Models of Leadership Global Advisory Council, which developed leadership frameworks and priorities for the WEF.
Skills
Publications
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Generative AI and Workplace Transformation
LinkedIn Learning
By now, most forward thinking organizations are aware of generative AI, but many are grappling with their own plan of how to think about and deploy gen AI in the way that makes sense. In this course, thought leader Charlene Li offers key insights on what some are calling the biggest change transformation in the knowledge worker era. Drawing from her own work with first movers and leaders across industries, Charlene dives into some of the key issues to consider, including: the impact on the work…
By now, most forward thinking organizations are aware of generative AI, but many are grappling with their own plan of how to think about and deploy gen AI in the way that makes sense. In this course, thought leader Charlene Li offers key insights on what some are calling the biggest change transformation in the knowledge worker era. Drawing from her own work with first movers and leaders across industries, Charlene dives into some of the key issues to consider, including: the impact on the work force and work force planning; job roles will go away, transform, or not be impacted; and emerging skill sets organizations will need to train for. She also presents her insights on how employees can still learn and thrive amidst the uncertainty. Charlene helps companies and their workers think through an AI first strategy and make sense of a plan to evolve successfully in an AI-powered world.
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The Disruption Mindset: Why Some Organizations Transform While Others Fail
To be competitive, it’s no longer enough to be innovative – you must have a strategy for disruptive growth, a plan to identify and seize an opportunity no one else has the audacity or confidence to reach for. Disruptors don’t just blow things up – they also create and build things that result in huge, positive change. This book will help you build your own disruption mindset.
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The Engaged Leader
Wharton Digital Press
Winner of a 2016 Independent Publisher Book Award and a 2016 Small Business Book Award
“This 100-page business and career book is among the first I’ve seen that clearly defines the nuts and bolts of leadership in The Digital Age.”
—Joyce Lain Kennedy, The Chicago Tribune
Technology has revolutionized the very idea and nature of relationships between leaders and their followers. Yet, many leaders remain stuck at arm’s-length from those they lead and serve, relying on specialized…Winner of a 2016 Independent Publisher Book Award and a 2016 Small Business Book Award
“This 100-page business and career book is among the first I’ve seen that clearly defines the nuts and bolts of leadership in The Digital Age.”
—Joyce Lain Kennedy, The Chicago Tribune
Technology has revolutionized the very idea and nature of relationships between leaders and their followers. Yet, many leaders remain stuck at arm’s-length from those they lead and serve, relying on specialized teams to interact with customers, their direct reports to keep tabs on how employees are doing, and on the digital natives in their organization to stay abreast of new technologies.
Now, in The Engaged Leader: A Strategy for Your Digital Transformation, Li helps leaders adapt to the demands and opportunities of digital leadership. To be a true digital leader requires a metamorphosis: you must connect directly by listening, sharing, and engaging using digital technologies. This metamorphosis is not easy, comfortable, or painless—if your palms aren’t sweaty or your stomach isn’t churning, then you probably aren’t really practicing digital leadership. -
Social Business Governance: A Framework to Execute Social Business Strategy
Altimeter Group
Achieving momentum for a social business strategy for many organizations is challenging enough, but execution is often fraught with unanswered questions: Who owns social? How are key decisions made? How do we organize to execute social? Left unanswered, organizations face significant risks, including threats to brand health as the result of inappropriate or disjoint social practices. Hidden between great strategic ideas and business results lies the messy mechanics of governance, which…
Achieving momentum for a social business strategy for many organizations is challenging enough, but execution is often fraught with unanswered questions: Who owns social? How are key decisions made? How do we organize to execute social? Left unanswered, organizations face significant risks, including threats to brand health as the result of inappropriate or disjoint social practices. Hidden between great strategic ideas and business results lies the messy mechanics of governance, which according to our research only 16% of organizations feel is well understood and deployed. Strategy and governance are natural partners: Strategy lays the groundwork for new opportunities while governance ensures safe execution, managing the risk of change. In this report, we define a social business governance system of 4 P’s: people, policies, processes, and practices. We use that framework to provide a maturity model to assess where you are, and we include best practices, policy templates, and a decision-making matrix that you can use to define Social Business Governance (SBG) that will help you both achieve the potential of your strategy
and manage risk.Other authorsSee publication -
Social Media Education for Employees
Altimeter Group
Research report focused on social business education, which includes a framework to structure education programs based on four unique roles, learning objectives and a 10-point checklist of requirements for success.
Other authorsSee publication -
Open Leadership
Jossey Bass
New York Times Bestseller. An essential guide for leaders who want to use social media to be "open" while maintaining control.
"Be Open, Be Transparent, Be Authentic" are the current leadership mantras-but companies often push back. Business is premised on the concept of control and yet the new world order demands openness-leaders do not know how to be open and be in control. This must-have resource will help the modern leader understand how to lead in the new open world-where blogging…New York Times Bestseller. An essential guide for leaders who want to use social media to be "open" while maintaining control.
"Be Open, Be Transparent, Be Authentic" are the current leadership mantras-but companies often push back. Business is premised on the concept of control and yet the new world order demands openness-leaders do not know how to be open and be in control. This must-have resource will help the modern leader understand how to lead in the new open world-where blogging, twittering, facebooking, and digging are becoming the norm. the author lays out the steps that leaders must take to transform their organizations and themselves into being "open" -and exactly what that will mean.
- Shows how to use social media to become an open organization
- Offers basic advice for leaders who are adapting to the new era of openness in the marketplace
The author Charlene Li is one of the foremost experts on social media and technologies.
In easy-to-understand language, this book will help leaders orient themselves to social networking and other technological advances. -
Groundswell
Harvard Business Press
Corporate executives struggle to harness the power of social technologies. Twitter, Facebook, blogs, YouTube are where customers discuss products and companies, write their own news, and find their own deals but how do you integrate these activities into your broader marketing efforts? It's an unstoppable groundswell that affects every industry -- yet it's still utterly foreign to most companies running things now.
When consumers you've never met are rating your company's products in…Corporate executives struggle to harness the power of social technologies. Twitter, Facebook, blogs, YouTube are where customers discuss products and companies, write their own news, and find their own deals but how do you integrate these activities into your broader marketing efforts? It's an unstoppable groundswell that affects every industry -- yet it's still utterly foreign to most companies running things now.
When consumers you've never met are rating your company's products in public forums with which you have no experience or influence, your company is vulnerable. In Groundswell, Josh Bernoff and Charlene Li explain how to turn this threat into an opportunity.
In this updated and expanded edition of Groundswell, featuring an all new introduction and chapters on Twitter and social media integration, you'll learn to:
· Evaluate new social technologies as they emerge
· Determine how different groups of consumers are participating in social technology arenas
· Apply a four-step process for formulating your future strategy
· Build social technologies into your business
Groundswell is required reading for executives seeking to protect and strengthen their company's public image.Other authors -
Honors & Awards
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2016 Small Business Book Award
Small Business Book Awards
The 2016 Small Business Book Awards had 178 nominations across our eight categories and nearly 11,000 votes with thousands of Facebook comments from fans across the spectrum of small business book readers and supporters of the nominees.
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2016 Independent Publisher Book Award for "The Engaged Leader
Independent Book Publisher Awards
“The ‘IPPY’ Awards, launched in 1996, are designed to bring increased recognition to the deserving but often unsung titles published by independent authors and publishers. Established as the first awards program open exclusively to independents, over 3,000 ‘IPPYs’ have been awarded to authors and publishers around the world.”
More activity by Charlene
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Here's the reality: Only 39% of people in the U.S. believe AI will be more beneficial than harmful. And yet most companies still lack formal AI…
Here's the reality: Only 39% of people in the U.S. believe AI will be more beneficial than harmful. And yet most companies still lack formal AI…
Shared by Charlene Li
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You know why I look so happy? AI handles the stuff I don’t want to think about, while I get to dive into my passions. I use AI to help manage my…
You know why I look so happy? AI handles the stuff I don’t want to think about, while I get to dive into my passions. I use AI to help manage my…
Shared by Charlene Li
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