Charlene Li

Charlene Li Charlene Li is an influencer

San Francisco, California, United States
279K followers 500+ connections

About

I catalyze transformation as an expert on disruptive transformation strategy and leadership. I'm an entrepreneur and NY Times bestselling author and have seen business, society, and the world undergo seismic changes. My work includes writing books, speaking, advising, and coaching companies and their leaders and I've worked with 14 of the Dow Jones 30 companies.

I help leaders and their organizations in three ways:

1) Research, Writing, and Streaming: I share my research and thinking through books and articles. I stream weekly here on LinkedIn, usually Tuesday at 9 am PST. I research and develop strategies for disruptive innovation, leadership in challenging times, and the impact of generative AI on the future of work. I was named one of LinkedIn's Top 10 Voices on Company Culture in 2022.

2) Speaking and Workshops: From conference keynotes to intimate executive gatherings, my speeches and workshops educate and identify specific actions people can take to start making the future a reality today. Peppered with relevant examples, I tailor the content for every audience. I love creating "a-ha" moments when the audience sees what is possible in the future and has the confidence to take the next step. I specifically emphasize the importance of relationships, empathy, and wisdom in leadership and transformation. Partial client list and appearances include Adobe, Banfield, Cloudera, Coty, Genesys, KPMG, Novartis, Oracle, Providence Health, SAP, SxSW, TED, Tony Robbins, US Navy, Verizon, Workplace from Meta, World Business Forum, and the World Economic Forum.

3) Advisory and coaching. I take on a few select advisory and coaching clients a year, typically on a retainer basis. My advisory work addresses specific transformation challenges facing an organization, from shifting strategic focus to driving culture change. In my coaching, I work with people who are already great leaders and support them in leading disruptive, transformative change using a stakeholder-centered coaching approach developed by Marshall Goldsmith. Clients have included: Adobe, IBM, Microsoft, Southwest Airlines,

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Experience

  • Charlene Li Keynote Speaker & Strategic Advisor Graphic

    Charlene Li Keynote Speaker & Strategic Advisor

    Charlene Li Keynote Speaker & Strategic Advisor

    - Present 6 years 9 months

    San Francisco, California, United States

  • Quantum Networks Group Graphic

    Founder & CEO

    Quantum Networks Group

    - Present 6 years 9 months

    San Francisco, CA

  • Ministry of Health (Singapore) Graphic

    Health Regulatory Advisory Panel (MOH RAP)

    Ministry of Health (Singapore)

    - Present 1 year 7 months

    Singapore, Singapore

    I advise the MOH on approaches to regulatory policy, regulatory operations, intelligence gathering and regulatory transformation, especially in emerging healthcare services, care models or new technologies like AI (particularly in the regulations looking at the convergence of healthcare services, technologies and professionals). Specifically, the RAP advises MOH on its next 5-year Health Regulation Strategy. My contribution is in advising on disruptive technology and business trends…

    I advise the MOH on approaches to regulatory policy, regulatory operations, intelligence gathering and regulatory transformation, especially in emerging healthcare services, care models or new technologies like AI (particularly in the regulations looking at the convergence of healthcare services, technologies and professionals). Specifically, the RAP advises MOH on its next 5-year Health Regulation Strategy. My contribution is in advising on disruptive technology and business trends, encouraging MOH to be more adaptive in an uncertain future.

  • LinkedIn Top Voices

    LinkedIn

    - Present 13 years 1 month

    San Francisco Bay Area

    Named a LinkedIn Influencer when the program launched in 2012 and was named one of the LinkedIn Top Voices: Company Culture in April 2022 which highlights 10 must-follow thought leaders covering how to build great workplaces, develop talent and cultivate inclusive cultures.

  • YPO

    YPO

    14 years 9 months

    • YPO Graphic

      Member

      YPO

      - Present 14 years 9 months

      Member of YPO San Francisco Gold and YPO Global One Chapters.

    • YPO Graphic

      Regional Executive Board, Pacific Region

      YPO

      - 2 years 1 month

      Member of YPO San Francisco Gold and YPO Pacific One chapters. Served on the Pacific Regional Regional Executive Board, the Membership Committee of YPO Pacific One, and the YNG+ Taskforce.

  • 100 Coaches Agency Graphic

    Executive Transformation Coach

    100 Coaches Agency

    - Present 5 years 10 months

    100 Coaches brings together the world’s leading executive coaches, top business thinkers and best leaders with the common purpose to prepare, develop, and energize inspired leaders for the future.

    100 Coaches was launched in 2016 by world-renowned educator and leadership coach Marshall Goldsmith as a network to learn and collaborate and ultimately ‘Pay It Forward.’ The agency specializes in connecting the world’s best coaches with top leaders that best fit their needs.

    As a…

    100 Coaches brings together the world’s leading executive coaches, top business thinkers and best leaders with the common purpose to prepare, develop, and energize inspired leaders for the future.

    100 Coaches was launched in 2016 by world-renowned educator and leadership coach Marshall Goldsmith as a network to learn and collaborate and ultimately ‘Pay It Forward.’ The agency specializes in connecting the world’s best coaches with top leaders that best fit their needs.

    As a certified Stakeholder-Centered Coach, I focus on supporting leaders through disruptive transformations and ensuring we establish clear success measures to track and report on our progress to your key stakeholders. I provide a money-back guarantee that we get results!

  • PA Consulting Graphic

    Chief Research Officer

    PA Consulting

    - 1 year 3 months

    San Francisco, California, United States

    As the leader of our research group, I set the agenda for our thought leadership focused on cross-sector issues facing leaders.

    PA is the innovation and transformation consultancy that brought the home pregnancy test and the Sydney Opera House to life – alongside thousands of other ingenious solutions as every day and monumental. We believe in the power of ingenuity to build a positive human future in a technology-driven world.

  • Founder & Senior Fellow

    Altimeter, a Prophet Company

    - 6 years 5 months

    San Francisco

    I helped leaders thrive with disruption as a Senior Fellow at Altimeter which I founded and was acquired by Prophet in July 2015.

    I have written or co-authored six books, including "Groundswell: Winning In A World Transformed By Social Technologies"​, the New York Times bestseller, "Open Leadership"​, "The Engaged Leader", and my latest book, "The Disruption Mindset".

    My current research includes leadership, digital strategy, employee experience, and creating growth and…

    I helped leaders thrive with disruption as a Senior Fellow at Altimeter which I founded and was acquired by Prophet in July 2015.

    I have written or co-authored six books, including "Groundswell: Winning In A World Transformed By Social Technologies"​, the New York Times bestseller, "Open Leadership"​, "The Engaged Leader", and my latest book, "The Disruption Mindset".

    My current research includes leadership, digital strategy, employee experience, and creating growth and innovation cultures.

  • Jumpshot Inc Graphic

    Board Member

    Jumpshot Inc

    - 1 year 5 months

    San Francisco Bay Area

    Served on the Jumpshot Board of Directors and the Audit Committee. I'd been following Jumpshot for over two years and joined the board because they provide deep insight into customer journeys while adhering to the strictest protocols around personally identifiable information (PII).

  • Founder & CEO

    Altimeter Group

    - 7 years 1 month

    San Francisco

    I helped leaders thrive with disruption, especially new technologies that impact their strategies and organizations. I did this through the research and consulting work we did at Altimeter Group, which I founded and where I was the CEO.

  • Forrester Research

    Forrester Research

    9 years 5 months

    • Forrester Research Graphic

      Principal Analyst

      Forrester Research

      - 5 years 10 months

      Research and analyze how media companies and marketers use technology to improve their business strategies and practices. Research topics include social technologies, searcn marketing, marketing mix, digital marketing growth, online recruitment and online classifieds, social networks, portals (like AOL, MSN, and Yahoo!), local media, especially newspapers.

    • Forrester Research Graphic

      Research Director

      Forrester Research

      - 2 years 2 months

      Led the Media and Marketing research team, ranging from 7-10 analysts and research associates. Responsible for all research produced by the analysts, as well as liasons with the sales force.

    • Forrester Research Graphic

      Senior Analyst

      Forrester Research

      - 1 year 7 months

      Industry analyst covering Internet advertising, online recruitment, online promotions, and portals. Also looked at newspaper publishing strategies.

  • Community Newspaper Company Graphic

    Internet Publisher

    Community Newspaper Company

    - 3 years 3 months

    Created the Internet publishing division of CNC. Wrote original business plan and obtained funding from Fidelity Investments, the parent company. Put 200 individual towns and cities online at www.townonline.com, which included 120 community and daily newspapers (total circulation 1+ million). Won two EPpy awards for best local site and best commercial product (for the online recruitment site). Also held positions on the Newspaper Association of America's online publishing advisory board.

  • San Jose Mercury News Graphic

    Project Manager

    San Jose Mercury News

    - 2 years 5 months

    Developed new business products for the San Jose Mercury News. Included supporting the launch of a consumer event, "The Electronic Learning Fair" which featured educational software and toys. Also trained the Mercury News ad sales team on to sell Internet advertising. Was part of the executive training program, which involved a four month rotation through every department at the newspaper.

  • Consultant

    Monitor Company

    - 2 years 10 months

    Joined Monitor Company in their Cambridge office, then transferred to the new Amsterdam office in 1989. Cases included clients in: insurance, manufacturing, downstream petroleum, and transportation. Responsibilities included analysis of large consumer survey databases with SAS, competitive interviews and analysis, modeling competitive manufacturing outputs, and modeling cash flow impacts of strategic options.

Education

Volunteer Experience

  • SEO (Sponsors for Educational Opportunity) Graphic

    Mentor

    SEO (Sponsors for Educational Opportunity)

    - Present 7 years 2 months

    Education

    I mentor a junior attending a San Francisco public high school who will be the first in her family to attend college.

  • Harvard University Graphic

    Elected Board Member, Harvard Alumni Association

    Harvard University

    - 2 years 10 months

    Education

    Elected to the Alumni Association Board of Directors by Harvard University alumni. Focused on the digital engagement of alumni, working closely with the Chief Digital Officer of Harvard University. Also worked on digital engagement with the Board of Overseers.

  • The Poynter Institute Graphic

    Advisory Board Member

    The Poynter Institute

    - 3 years 1 month

    Served on the advisory board for The Poynter Institute. Focused on how Poynter should adjust its activities with the digitization of journalism.

    The Poynter Institute is a global leader in journalism. It is the world’s leading instructor, innovator, convener and resource for anyone who aspires to engage and inform citizens in 21st Century democracies.

  • World Economic Forum Graphic

    Global Advisory Council Member

    World Economic Forum

    - 3 years 1 month

    Member of the New Models of Leadership Global Advisory Council, which developed leadership frameworks and priorities for the WEF.

Skills

Publications

  • Generative AI and Workplace Transformation

    LinkedIn Learning

    By now, most forward thinking organizations are aware of generative AI, but many are grappling with their own plan of how to think about and deploy gen AI in the way that makes sense. In this course, thought leader Charlene Li offers key insights on what some are calling the biggest change transformation in the knowledge worker era. Drawing from her own work with first movers and leaders across industries, Charlene dives into some of the key issues to consider, including: the impact on the work…

    By now, most forward thinking organizations are aware of generative AI, but many are grappling with their own plan of how to think about and deploy gen AI in the way that makes sense. In this course, thought leader Charlene Li offers key insights on what some are calling the biggest change transformation in the knowledge worker era. Drawing from her own work with first movers and leaders across industries, Charlene dives into some of the key issues to consider, including: the impact on the work force and work force planning; job roles will go away, transform, or not be impacted; and emerging skill sets organizations will need to train for. She also presents her insights on how employees can still learn and thrive amidst the uncertainty. Charlene helps companies and their workers think through an AI first strategy and make sense of a plan to evolve successfully in an AI-powered world.

    See publication
  • The Disruption Mindset: Why Some Organizations Transform While Others Fail

    To be competitive, it’s no longer enough to be innovative – you must have a strategy for disruptive growth, a plan to identify and seize an opportunity no one else has the audacity or confidence to reach for. Disruptors don’t just blow things up – they also create and build things that result in huge, positive change. This book will help you build your own disruption mindset.

    See publication
  • The Engaged Leader

    Wharton Digital Press

    Winner of a 2016 Independent Publisher Book Award and a 2016 Small Business Book Award

    “This 100-page business and career book is among the first I’ve seen that clearly defines the nuts and bolts of leadership in The Digital Age.”
    —Joyce Lain Kennedy, The Chicago Tribune

    Technology has revolutionized the very idea and nature of relationships between leaders and their followers. Yet, many leaders remain stuck at arm’s-length from those they lead and serve, relying on specialized…

    Winner of a 2016 Independent Publisher Book Award and a 2016 Small Business Book Award

    “This 100-page business and career book is among the first I’ve seen that clearly defines the nuts and bolts of leadership in The Digital Age.”
    —Joyce Lain Kennedy, The Chicago Tribune

    Technology has revolutionized the very idea and nature of relationships between leaders and their followers. Yet, many leaders remain stuck at arm’s-length from those they lead and serve, relying on specialized teams to interact with customers, their direct reports to keep tabs on how employees are doing, and on the digital natives in their organization to stay abreast of new technologies.

    Now, in The Engaged Leader: A Strategy for Your Digital Transformation, Li helps leaders adapt to the demands and opportunities of digital leadership. To be a true digital leader requires a metamorphosis: you must connect directly by listening, sharing, and engaging using digital technologies. This metamorphosis is not easy, comfortable, or painless—if your palms aren’t sweaty or your stomach isn’t churning, then you probably aren’t really practicing digital leadership.

    See publication
  • Social Business Governance: A Framework to Execute Social Business Strategy

    Altimeter Group

    Achieving momentum for a social business strategy for many organizations is challenging enough, but execution is often fraught with unanswered questions: Who owns social? How are key decisions made? How do we organize to execute social? Left unanswered, organizations face significant risks, including threats to brand health as the result of inappropriate or disjoint social practices. Hidden between great strategic ideas and business results lies the messy mechanics of governance, which…

    Achieving momentum for a social business strategy for many organizations is challenging enough, but execution is often fraught with unanswered questions: Who owns social? How are key decisions made? How do we organize to execute social? Left unanswered, organizations face significant risks, including threats to brand health as the result of inappropriate or disjoint social practices. Hidden between great strategic ideas and business results lies the messy mechanics of governance, which according to our research only 16% of organizations feel is well understood and deployed. Strategy and governance are natural partners: Strategy lays the groundwork for new opportunities while governance ensures safe execution, managing the risk of change. In this report, we define a social business governance system of 4 P’s: people, policies, processes, and practices. We use that framework to provide a maturity model to assess where you are, and we include best practices, policy templates, and a decision-making matrix that you can use to define Social Business Governance (SBG) that will help you both achieve the potential of your strategy
    and manage risk.

    Other authors
    See publication
  • Social Media Education for Employees

    Altimeter Group

    Research report focused on social business education, which includes a framework to structure education programs based on four unique roles, learning objectives and a 10-point checklist of requirements for success.

    Other authors
    See publication
  • Open Leadership

    Jossey Bass

    New York Times Bestseller. An essential guide for leaders who want to use social media to be "open" while maintaining control.

    "Be Open, Be Transparent, Be Authentic" are the current leadership mantras-but companies often push back. Business is premised on the concept of control and yet the new world order demands openness-leaders do not know how to be open and be in control. This must-have resource will help the modern leader understand how to lead in the new open world-where blogging…

    New York Times Bestseller. An essential guide for leaders who want to use social media to be "open" while maintaining control.

    "Be Open, Be Transparent, Be Authentic" are the current leadership mantras-but companies often push back. Business is premised on the concept of control and yet the new world order demands openness-leaders do not know how to be open and be in control. This must-have resource will help the modern leader understand how to lead in the new open world-where blogging, twittering, facebooking, and digging are becoming the norm. the author lays out the steps that leaders must take to transform their organizations and themselves into being "open" -and exactly what that will mean.

    - Shows how to use social media to become an open organization
    - Offers basic advice for leaders who are adapting to the new era of openness in the marketplace

    The author Charlene Li is one of the foremost experts on social media and technologies.

    In easy-to-understand language, this book will help leaders orient themselves to social networking and other technological advances.

    See publication
  • Groundswell

    Harvard Business Press

    Corporate executives struggle to harness the power of social technologies. Twitter, Facebook, blogs, YouTube are where customers discuss products and companies, write their own news, and find their own deals but how do you integrate these activities into your broader marketing efforts? It's an unstoppable groundswell that affects every industry -- yet it's still utterly foreign to most companies running things now.

    When consumers you've never met are rating your company's products in…

    Corporate executives struggle to harness the power of social technologies. Twitter, Facebook, blogs, YouTube are where customers discuss products and companies, write their own news, and find their own deals but how do you integrate these activities into your broader marketing efforts? It's an unstoppable groundswell that affects every industry -- yet it's still utterly foreign to most companies running things now.

    When consumers you've never met are rating your company's products in public forums with which you have no experience or influence, your company is vulnerable. In Groundswell, Josh Bernoff and Charlene Li explain how to turn this threat into an opportunity.

    In this updated and expanded edition of Groundswell, featuring an all new introduction and chapters on Twitter and social media integration, you'll learn to:

    · Evaluate new social technologies as they emerge

    · Determine how different groups of consumers are participating in social technology arenas

    · Apply a four-step process for formulating your future strategy

    · Build social technologies into your business

    Groundswell is required reading for executives seeking to protect and strengthen their company's public image.

    Other authors
    • Josh Bernoff
    See publication

Honors & Awards

  • 2016 Small Business Book Award

    Small Business Book Awards

    The 2016 Small Business Book Awards had 178 nominations across our eight categories and nearly 11,000 votes with thousands of Facebook comments from fans across the spectrum of small business book readers and supporters of the nominees.

  • 2016 Independent Publisher Book Award for "The Engaged Leader

    Independent Book Publisher Awards

    “The ‘IPPY’ Awards, launched in 1996, are designed to bring increased recognition to the deserving but often unsung titles published by independent authors and publishers. Established as the first awards program open exclusively to independents, over 3,000 ‘IPPYs’ have been awarded to authors and publishers around the world.”

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