When you list your service area, it lets customers know the geographic area where you can provide your products and services.
Important: If you don't serve customers at your business address, do not enter an address under the "Info" tab in Business Profile Manager. Leave the "business location" field blank.
To use a service area, your business must be one of the following business types:
- Service-area business: A business that visits or delivers to customers directly but doesn’t serve customers at their business address.
- For example, businesses like cleaning services or plumbers.
- Service-area businesses can only create one profile for the metropolitan area that they serve.
- Businesses associated with products or services that require the customer to be a certain minimum age, like alcohol, cannabis, or weapons, aren’t permitted as service-area businesses without a storefront.
- Hybrid business: A business that serves customers at their business address but also directly visits or delivers to customers. If your business doesn’t have permanent on-site signage, it's not eligible as a storefront and should be listed as a service-area business.
- For example, a dine-in restaurant that also delivers food.
- Hybrid businesses can show their storefront address, set their hours for when they're staffed at that address, and designate a service area.
How it works
You can’t set your service-area as a distance around your business. If you previously set up your service area in this way, you can’t edit it. Instead, you must specify your service -area by city, postal code, or another type of area.
Keep in mind:
- You can have up to 20 service areas.
- The boundaries of your overall area should not extend farther than about 2 hours of driving time from where your business is based.
If you change your business type from a storefront to a service-area business or hybrid business, keep in mind:
- If you do serve customers at your business address and also have a service area: Enter both your address and service area.
- If you don't serve customers at your business address: Clear the address field and only enter your service area.
Manage service areas for your business
- Go to your Business Profile.
- To manage your service area:
- With Google Search, select Edit profile
Location.
- With Google Maps, select Edit profile
- With Google Search, select Edit profile
- Under “Location and areas,” next to “Service area,” select the pencil icon
.
- Select suggested service areas or enter a service area.
- You can set up to 20 service areas based on the cities, postal codes, or other areas you serve.
- Select Save.
Location.
.- Go to your Business Profile.
- To remove your service area:
- With Google Search, select Edit profile
- With Google Maps, select Edit profile
- With Google Search, select Edit profile
- Under “Location and areas,” next to “Service area,” select the pencil icon
- Under “Selected service areas,” remove the location(s) that your business does not service.
- Select Save.
Tip: To remove all your service areas, you must be a storefront business with your business address entered in your Business Profile. Learn how to add or edit your business address for your profile.