# Demo: SMS Flows > [Try the demo](https://capture.navattic.com/cltpqekc1000r0flab2ne4fie) ## Flow 1: SMS Introduction ### Step 1 Welcome to JustCall's Messaging Platform! JustCall's messaging capabilities provide customer-facing teams with a comprehensive suite of offerings that cater to business needs, such as: SMS & WhatsApp Inbox: Personalise customer conversations and ensure global reach. Bulk SMS: Scale up your outreach to reach more prospects efficiently. SMS Automations & Bots: Implement dynamic workflows triggered by customer actions. ....and much more! ### Step 2 Meet David, a Manager at a B2C firm. He enhances his customer communications with the help of JustCall's messaging capabilities by: Attaching multimedia files for rich content sharing. Adding emojis to convey emotions effectively. Sending saved replies for common queries. Scheduling messages to reach at optimal times. Tagging team members on chats for seamless collaboration. ### Step 3 David also uses SMS Copilot, an AI-powered rephrasing tool to frame on-brand & effective messages. ### Step 4 Jenna, his team's Campaign Manager, can reach thousands of contacts with artfully crafted promotional messages using the simple 3-step Bulk Messaging process. ### Step 5 Jenna has also connected JustCall with Hubspot Marketing Suite. She has enabled SMS workflow automation that sends messages to prospects based on custom attributes and event triggers. ### Step 6 She also uses WhatsApp messaging for cross-country campaigns, enabling seamless reach to global audiences. ### Step 7 David regularly monitors the performance of his team and their campaigns from the SMS Analytics section. ### Step 8 40,000+ agents like David and Jenna use JustCall monthly for its messaging capabilities! Sign up for a free trial and experience the magic yourself! ### Step 9 ## Flow 2: SMS testing [IGNORE] ### Step 1: JustCall Dashboard ### Step 2: JustCall - Messages ### Step 3: JustCall - Messages ### Step 4: JustCall - Messages ### Step 5: JustCall - Messages ## Flow 3: WhatsApp Overview ### Step 1: Visit Inbox Say Hello To JustCall's WhatsApp Inbox! JustCall's WhatsApp Inbox empowers businesses to tap into this vast user base, enabling direct conversations with global customers. JustCall users enjoy access to various functionalities when they integrate with WhatsApp. ### Step 2: Visit Inbox Meet Jenna, a Campaign Manager at a B2C firm who leverages WhatsApp Business Inbox through JustCall to engage with her leads. With JustCall's integrated solution, she manages all WhatsApp communication seamlessly. ### Step 3 Jenna uses WhatsApp template messages to initiate business conversations that are aligned with marketing use cases and reach customers globally. ### Step 4 She quickly sends messages, and the ability to embed CTA buttons in her messages has made it easier for her to drive customers to contact her and take action. ### Step 5 Furthermore, Jenna seamlessly shares multimedia files to provide updates and information to her customers. ### Step 6 Like Jenna, hundreds of agents use JustCall's WhatsApp channel to bolster their text communications. Sign up for a free trial and experience the magic yourself! ## Flow 4: WhatsApp: Create Template [IGNORE] ### Step 1 Click on the Compose Message icon. ### Step 2 Click on the Templates icon, now ### Step 3 You will see your created templates, here. Click on 'Create Template' button to begin creation of a new WhatsApp message template. ### Step 4 Please fill all the mandatory and other relevant fields in this pop-up for creating your message template. ### Step 5 Feel free to add multimedia files in your template via the 'header' field. ### Step 6 The preview pane on the right shows how your message template would appear to your end customers. ### Step 7 You also have the ability to add CTA buttons in your template message. ### Step 8 Click on the 'Create Template' button at the bottom to finish creating your template and submit it for a review. ## Flow 5: Bulk SMS Overview ### Step 1 Introducing Bulk Messaging to Reach Prospects at Scale With JustCall's Bulk Messaging capabilities, you can easily leverage SMS to scale your outreach. Deliver personalized communication to hundreds of customers at lightning speed! ### Step 2 Jenna, a Campaign Manager at a B2C firm, employs Bulk SMS campaigns to schedule multimedia-rich personalized messages for sharing promotional offers and surveys. ### Step 3 She also gets insights and tracks the success of his SMS campaigns by regularly checking the detailed campaign-level analytics. ### Step 4 15,000+ agents like Jennause JustCall's bulk messaging capabilities to maximize their outreach efficiency with cost-effective pricing. Sign up for a free trial and experience the magic yourself! ## Flow 6: Automation Workflows Overview ### Step 1 What makes SMS workflows a great texting alternative? JustCall's workflow automations help users build SMS workflows tailored to specific targets and designed to prompt action, enhancing engagement during key stages of the customer journey. ### Step 2 Jenna, a Campaign Manager at a B2C firm has setup JustCall's SMS workflows using multiple CRMs like Hubspot, ActiveCampaign and Infusionsoft. ### Step 3 She creates contact-based and deal-based SMS workflows to recommend products tailored to customers' preferences, share updates and collect product reviews. ### Step 4 The seamless CRM integrations offered by JustCall help sync up the updates and edits made by Kate on her CRM platform, saving her some precious time and effort. ### Step 5 She also periodically checks the Workflows analytics to understand the insights which help her gauge customer responses. ### Step 6 25,000+ agents like Kate use JustCall's SMS workflows to achieve higher customer engagement with a goal-oriented messaging Sign up for a free trial and experience the magic yourself!